Testimonials

It is really impossible to say how much we owe and appreciate you all at the Laurels.
Mr + Mrs Warner, Aberdare
           

From myself and all my family, a massive thank you for giving Mam such a lovely, happy and memorable 100th birthday party. It was such an important occasion to me and you made it just so special. Its times like this you cherish.
Mr + Mrs Anderson, Aberdare
           

Our family would like to thank you so much for the care and support during my Mother’s time at the Laurels, particularly during her recent illness. We very much appreciated the professional, caring and thoughtfulness of all the staff, ever mindful of my Mother’s dignity and comfort.
Mrs B Llewellyn, Abercynon
           

We would like to thank you all for the best birthday party my Mother has ever had. We all appreciate what you do. Thank you all.
Mrs D Dyas, Aberdare
           

Thank you all for your kindness and care you give to my mother. It is greatly appreciated
Mrs J Evans, Mountain Ash
           

Thank you to all at the Laurels for the wonderful care you gave to our Mam during the time she spent with you.
Mrs J + family, Aberdare
           

I am, as always grateful for all you did for both of us. The support and kindness you gave will be forever remembered.
Mrs G Morgan, Birmingham
           

All of the staff seem to be willing, kind and certainly dedicated to the residents. They have always been welcoming to us as a family and it’s more than just a job to them. You truly have exceptional staff at the Laurels and I admire them for their hard work and dedication. You should be proud of them.
Mrs J Davies, Abernant
           

The following is an extract of a letter sent to the Commissioner.

“Mrs D shared with us her views regarding the good practice observed at the Laurels. She speaks very highly of the care and compassion her mother received and asked that we share this with you”.
Support Team – Older Persons Commissioner for Wales
           

To all the wonderful staff at the Laurels. Thank you all so very much from the bottom of my heart for your kind wishes, card and gift. I miss you all and the coffee..... And the choccy cake....... you are all doing a wonderful job, never forget that.
District Nurse – Changing job
           

Thank you so much for allowing me to volunteer with you all. It has been an amazing experience and I have enjoyed every minute of it.
Miss T Evans, Aberdare
           

Making a decision to move Mam from her home to the Laurels was not easy for my sister and myself but over the months she has been with you, we have seen vast improvements in her health and wellbeing. I have been so impressed by the care, compassion and professionalism displayed by you all and if my mother had to leave her home, then she could not have gone to a better place. Thank you all so much. Have a lovely Xmas
Mr P Wyatt,  Sussex

 

Extracts from some of the lovely cards and messages received from residents’ families over the past few years.

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The Laurels
Residential Care Home

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The Laurels Residential Care Home 2015